Dental Emergencies Welcome • We Speak English and Spanish • 135-06A Jamaica Ave, Richmond Hill, NY 11418 • (718) 262-0720

Frequently ASKED QUESTIONS

Have questions or concerns? We've composed a list of all of the most commonly asked questions and provided comprehensive answers in the list below!

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(718) 262-0720

  • What are your business hours?

    Gentle Dental Care is open during the following business hours:

    • Monday: 10:00 AM - 6:00 PM
    • Tuesday: 10:00 AM - 3:00 PM
    • Wednesday: 10:00 AM - 6:00 PM
    • Thursday: 10:00 AM - 6:00 PM
    • Friday: Closed
    • Saturday: Closed
    • Sunday: 10:00 AM - 6:00 PM
  • What area do you provide service in?

    We are proud to provide service in and around the Richmond Hill, NY area. 

  • Do you provide services in languages other than English?

    We employ both English and Spanish speaking staff members, facilitating easy communication between both our team and our patients. 

  • Do you offer emergency service?

    Yes! We do offer emergency services during our usual business hours for whenever a patient is experiencing a severe toothache or has a broken/injured tooth. 

  • How many years of experience do you have?

    Dr. Rafail Lakhchakov has over 10 years of industry experience providing exceptional dental care. He’s even won an award as a top dentist in New York because of it! 

  • What types of payment options do you accept?

    Gentle Dental Care accepts debit/credit cards, checks, PayPal, and insurance carriers. We do not accept Medicaid & Medicare. If you’re looking to provide payment with an option not listed above, please feel free to contact our office. 

  • What types of insurance carriers do you accept?

    For a full list of accepted insurance, please visit our insurance page. We do not accept Medicaid or Medicare at this time. 

  • Do you offer financing options?

    Yes! We work with CareCredit, Sunbit, and Lending Club to provide our patients with affordable financing options

  • What makes your services different from your competitors?

    At Gentle Dental Care, we work to be very honest and diligent. We work hard to provide our patients with the care they really need and make sure that their treatments last.

Why Choose Gentle Dental Care

At Gentle Dental Care, our priority is to provide you with honest consultations so you always have a personalized treatment plan. Our experienced team offers customized care and attention in a comfortable atmosphere so you can have peace of mind about your smile. We take the time to understand each patient’s individual needs and provide tailored treatments that cater to all with over 10 years of experience.

Read Our Reviews

Curious about what other patients say about Gentle Dental Care? Check out our reviews and see why many existing patients trust us and come back regularly for checkups, cleanings, and more. Schedule an appointment with Dr. Lakhchakov today to discuss your dental needs! We look forward to assisting you on your journey towards a healthier, brighter smile!

"I absolutely love this dentist! I initially came in to get veneers on my two front teeth which turned out beautifully, they look & feel very natural, definitely exceeded my expectations. I’ve also gotten whitening done here on two separate occasions, each treatment comes with 4 sessions and the results are amazing."

Michelle M.

"I’ve been coming to this office for about two years now and the service has always been great. After I broke my front tooth the dentist was very reassuring and took care of me and replaced it. His work is very efficient and precise. The staff at the front desk make my experience run smoothly."

Keyshia U.

"I was looking for a dentist for a long time and feel I have found the best so far! I am always recommending all my friends and family and feel they deserve the best too. Don’t hesitate to come because you will be satisfied too! Thank you Gentle Dental Care for taking best care of me and my family!"

Bonu U.

CareCredit
SunBit
Lending Club
Alphaeon Credit

our Financing & insurance options

Gentle Dental Care works with a variety of insurance providers to help make our services more accessible and affordable. Check out our accepted insurance list and contact us for assistance with filing your claim. We are here to answer all of your questions about dental care in Queens, NY so you have the flexibility to choose affordable oral treatment options.

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Financing Options

CareCredit, Sunbit, LendingClub & Alphaeon

We Work With Insurance

We Work With Most Insurances

We Work With Your Provider

We Happily Check Your Provider

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